Privacy and enquiries

This page explains how we use this website’s enquiry form and visit statistics. For questions about your information, contact hola@ilvoe.com, the address handling iLVOE enquiries.

Information we receive

The form asks for your name, email, message and permission to respond. You may add a phone number, location, project type and budget. We also record the date and the page or brand from which you enquire. Please do not include sensitive information or information about other people.

Plans and references

You may attach up to three PDF, JPG, PNG or WebP files: 5 MB each and 12 MB in total. They are stored with your enquiry and can only be downloaded by the authorised team through the private area. Please only upload files you are entitled to share.

How we use it

We use this information to respond, prepare your requested selection and follow up on that enquiry. The form does not subscribe you to a newsletter or authorise advertising campaigns.

Storage and access

Enquiries are stored in the database of this website, hosted on ChatGPT Sites. Attachments are stored in private object storage. Management requires authorised access to the private area. Information remains stored until deleted; there is currently no automatic age-based deletion.

Requests concerning your information

Email hola@ilvoe.com to request access, correction or deletion of your enquiry and attachments, or to withdraw your permission. Include the email address used in the form so we can locate your enquiry. You can also contact the Spanish Data Protection Agency at www.aepd.es.

Visit statistics

Our own measurement records the page visited, referring domain, campaign if included in the link, and date. It also counts submitted enquiries. It uses no cookies or user identifiers and does not include message or attachment contents in visit events.

External links

Instagram and other external services apply their own terms when you visit them. Website fonts and images are served from this site.